BOSS Pet Professionals · Updated November 11, 2026
Privacy Policy
Who we are
BOSS Pet Professionals operates luckinbillsboss.com. This notice covers inquiries, quote requests, email sign-ups, and information used to arrange and deliver pet services.
Information we collect
Our quote form asks for your name, email, and message. You may provide your phone number, services of interest, how you heard about us, and email preferences. For waste removal, dog walking, or overnight care, we may receive your service address, visit schedule, pet routines and behavior, feeding or medication instructions, emergency and veterinary contacts, and home or yard access instructions.
How we use it
We use information to respond, quote and schedule visits, assign caregivers, follow your care instructions, keep visit and billing records, and coordinate urgent care if necessary. If you sign up for news, we use your contact details to send those updates. When you pay electronically, the payment provider processes payment credentials and may share the payment amount, status, and a limited reference with us.
Website data and cookies
Squarespace hosts this site. When you visit, Squarespace may receive your IP address, device and browser details, referring page, and activity such as pages viewed and visit times. Cookies and similar tools support site functions and, depending on site settings and your choices, help measure visits. Use any cookie controls shown on the site or your browser settings to manage cookies. Links to outside services open sites with their own privacy practices. Learn more about Squarespace cookies.
Who receives information
We may share relevant details with assigned caregivers, providers that support forms, scheduling, email, billing and payments, and emergency or veterinary contacts as needed under the care plan. We may disclose information to address a safety issue, legal obligation, or dispute. Use an agreed direct channel for access codes or key handoff.
Retention and security
We keep records for as long as reasonably needed to provide care, coordinate access, and document visits and payments, maintain business records, meet legal obligations, and resolve disputes. We use reasonable safeguards appropriate to the information and limit access to people who need it for their work.
Children’s information
Quote requests and service arrangements are intended for adults. A parent or guardian can contact us about information a child provided through the site.
Your privacy choices
To make a request or ask about your information, email CS@luckinbillsBOSS.com. Depending on the law that applies, you may have rights to confirm how we process your data, access it, correct it, delete it, obtain a portable copy, or opt out of certain uses, including sale, targeted advertising, or qualifying profiling. You may use an applicable browser privacy signal for covered uses. We may verify your identity or an authorized agent’s authority. If we deny a request, you may appeal by replying or emailing the same address with your original request and the reason for your appeal. You may also contact your state privacy regulator where applicable.
You can unsubscribe from marketing email using the link in the message. We may still contact you about booked care.
Updates and contact
We post revisions here with an updated date and provide additional notice or request consent when required. For privacy questions, email CS@luckinbillsBOSS.com.
